Account Manager - Workers' Compensation

Own and grow a warm NSW insurance portfolio.

Sydney NSW
Full time | Hybrid
  • Competitive salary + superannuation
  • Own and grow a warm NSW insurance portfolio
  • Hybrid work and purpose-led impact

About the company

Career Management Services (CMS) supports employers, insurers and government organisations across Australia and New Zealand. For 15+ years, we have helped people navigate career change, workplace transition, redundancy and injury management.

About the role

Own the health, performance and growth of an allocated insurance-client portfolio. Build trusted relationships, expand CMS services within existing organisations and partner with delivery teams to deliver on client commitments.

Duties

· Manage client relationships and maintain structured contact cadences

· Grow accounts across teams, branches, divisions and service lines

· Introduce CMS services and establish client pilot programs

· Monitor referral, engagement and account-performance metrics

· Resolve issues and coordinate commitments with delivery teams

Skills & experience

· Insurance, workers compensation or personal injury experience

· Account management experience with complex corporate clients

· Credibility with claims teams and senior decision-makers

· Intermediate Microsoft Excel and performance-reporting capability

· Current driver’s licence; NSW travel

Benefits

· Established portfolio of warm client relationships

· Full-time, permanent appointment

· Established national organisation

· Genuine autonomy over account management and growth

· Collaborative team focused on long-term relationships

· Meaningful work supporting return-to-work and career rebuilding

· Sydney NSW hybrid working arrangement

Culture

People enjoy working at CMS because the work is meaningful and the team values durable client relationships over short-term wins. You’ll join a collaborative national organisation with genuine autonomy over your portfolio.

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Thank you for applying. The CMS team will review your application.